Cancellations & Refunds
Updated: 7/7/2021
In light of COVID-19, we now offer 100% full refund options for tours originating from Oahu purchased after May 1st, 2020.
To qualify for a refund, you must cancel your tour at least 48-hours before the start time.
Pearl Harbor Tours that include airline flights from Maui, Big Island of Hawaii, or Kauai can qualify for a full refund if guests add the $15 per person insurance during checkout and cancel at least 48-hours prior to your flight.
If you do not purchase flight insurance at checkout, there are no refunds for cancellations or no-shows at any time after purchase. Rescheduling fees may be applied to change your tour dates. Tickets are non-transferrable.
Our Previous Cancellation Policy Below
In the event of cancellation or request change to your reservation, please note the following. Tours originating from Oahu, there is no charge for date change or tour change based on tour availability but must be made 48 hours prior to the original tour day. Any request for a refund prior to 48 hours is honored with a refund, minus a 10% cancellation fee. No refunds issued for any tours within the 48-hour period, prior to the start of your tour.
Pearl Harbor Tours originating from the Islands of Maui, Big Island and Kauai with Airfare are non-refundable due to Airline Policy. Flights booked with the airlines are non-refundable and non-transferable. But we can extend your tour and airline fare for a future date up to a year. There will be added cost imposed by the airlines to cover the change fee and fare difference at which point you will be notified before any changes are made to your tour reservation.
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