Sustainability Commitment Statement
Pearl Harbor Tours prioritizes sustainability. As a local business, we take steps to support positive environmental actions throughout our operations and across the state. We proudly support the growth of our communities so they can continue to thrive. We honor the native ancestors of this land and continue to respect the Hawaiian people, places, culture, and environment. This includes our duty to protect the ʻāina, upon which we all live. To carry out this commitment, we have implemented these measures of sustainable commitment:
We have thoughtfully designed our tour operations to maximize efficiency. By avoiding frequently trafficked routes and times, maximizing ridesharing and guests per vehicle, and centralizing our vehicle locations, our environmental impact is significantly reduced.
Our guides are compassionate and capable. They receive extensive training to ensure all needs are met when it comes to the safety and comfort of our guests and fellow staff. As members of the community, they have extensive knowledge of the islands’ land and cultural heritage. Their investment in hosting a positive experience for our guests shows through in their accommodating customer experience.
Always encouraged to grow, staff are provided with rewarding professional development opportunities.
Sustainability is an integral part of the islands’ Polynesian culture – a value shared by our organization, too. In addition to our geographic location, several staff members have genealogy rooted in Polynesia, making sustainability practices an innate aspect of our personal and professional way of life.
Customer & Employee Evaluation
We take a dynamic approach to our tour operations, responding and adjusting to issues as needed. We reach out to our ever-growing community of guests, building on their experience feedback so we can continue to thrive.
We take pride in our tours, so positive feedback and great guest experiences are highlighted and the hardworking staff is rewarded. We strive to continue improving the quality of our services and keep our clientele satisfied.
With cultural respect a priority, we continue to remain transparent with our guests as we escort them through local communities. Our tours, marketing, and narrative adhere to a policy of honesty with our guests. Our operations strive to not negatively impact our islands and the communities’ cultures.
We work closely with the local community to improve cultural engagement and enhance the protection of the islands’ natural resources. We proudly support organizations that shine a light on historical, cultural, and social growth and awareness.