Privacy Policy

Pearl Harbor Tours realizes the importance of your personal privacy. Although we may collect certain information to provide the best service possible, we will not provide any of your personal information to a third party unaffiliated with our company.

However, in order to give you a great Pearl Harbor tour, and to monitor our website traffic, we may collect information from you. This may include, but is not limited to, your name, address, telephone number, fax number, e-mail address, IP address, and your credit card information.

Concerning your credit card, we will only collect this information to process payments and refunds. We highly respect your rights to your finances and personal privacy.

Our website analytics will automatically collect your location, your IP address, and other information that you would also send to just about any other website. However, as stated, this information will only be used to monitor our website traffic. It will never be sold or given to anybody.

We are not responsible for surveillance from third parties who we are not affiliated with while accessing Pearl Harbor Tours. This can include but is not limited to, your internet service provider, employer, hackers, or government agents.

As a client who has either expressed interest in or has purchased one of our Pearl Harbor tours, you may also receive further messages from us. These are only sent as long as you are okay with them. You can unsubscribe at any time.

Pearl Harbor Tours is subject to all United States laws and legal processes. We will process and utilize all of your personal information in accordance with the legality allowed by all U.S. laws and the Constitution.
What Personal Information Does Pearl Harbor Tours Collect?

Typically, the only personal information we will collect includes your name, telephone number, billing address and information, IP address, and your credit card information. Each of these things is handled with the utmost care and sensitivity.

When Does Pearl Harbor Tours Collect Your Information?

Our website, like most websites, will naturally collect your general location and IP address when you visit our website. All other information is only collected when it is given to us by yourself personally.

How Does Pearl Harbor Tours Use Your Information?

We will use your information to contact you when you have expressed interest in one of our Pearl Harbor tour packages or services. Additionally, we will use credit card information to process payments solely agreed upon by all parties. We may also use your personal information to help ourselves improve our products and services. This may help us to continue learning about who our target clients are, and what Pearl Harbor tour packages will work best for incoming clients.

How Does Pearl Harbor Tours Protect My Information?
As stated, we take your privacy very seriously. Outside of protecting your personal information with our best personal efforts, we will also routinely protect our website and online systems from security breaches. We do our absolute best to protect your personal information since the integrity of our company is always at stake when we are trusted by our clients with private information.

Credit cards are processed using only the best online security systems possible. We reserve the right to update and further encrypt all credit card information supplied to us so that we can help keep your finances safe.

SMS Terms and Conditions:

SMS For Consent Communication

The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Pearl Harbor Tours LLC, you may receive text messages related to:

• Booking confirmations and reservation updates or modifications
• Customer support and service notifications
• Special promotions, discounts, and travel-related offers
• Important travel alerts and reminders

Message Frequency

Our SMS message frequency will be from 50 to 1000 text messages daily across all users.

Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

Opt-In Method

Customer will Opt-In for SMS messaging from Pearl Harbor Tours verbally as they engage in a call by getting our contact info from our website located at https://www.pearlharbortours.com/contact-us/ during the call we ask them: “Do you agree to receive texts from Pearl Harbor Tours?” Message Frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at https://www.pearlharbortours.com/privacy-policy/. This consent agreement will not be shared with third parties and affiliates for marketing purposes. No SMS communication will be initiated unless consented by the customer.

Opt-Out

Customer will be able to opt out of SMS messaging from Pearl Harbor Tours by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START

Standard Messaging Disclosures

• Messaging frequency may vary.
• Message and data rates may apply.
• You can opt out any time by texting STOP.
• For assistance, text HELP or visit our website at https://www.pearlharbortours.com/.
• Visit https://www.pearlharbortours.com/privacy-policy/ for our privacy policy and https://www.pearlharbortours.com/cancel-refund-policy/ for our Terms of Service

Collecting and Using Your Personal Information

Types of Data We Collect

Personal Information

When using our Service, we may request that you provide us with certain details that can be used to identify or contact you directly.

Phone numbers provided for SMS purposes will not be sold or shared with third parties for any marketing purposes.

This personal information may include (but is not limited to):

• Your email address
• First and last name
• Phone number
• Usage-related information

Usage Information

We automatically collect usage data when you interact with our Service.

This data may include your device’s IP address, browser type and version, specific pages you visit within the Service, timestamps of visits, time spent on those pages, device identifiers, and diagnostic data.

When accessing the Service via a mobile device, additional technical details may be gathered, such as:

• The type of device used
• Device unique ID
• Mobile IP address
• Operating system and browser version
• Mobile browser type
• Diagnostic and performance data

We may also collect data sent by your browser during visits to our Service or when accessed via mobile.

Tracking Tools and Cookies

We use cookies and similar tracking technologies to monitor activity and store certain user information. These tools include beacons, tags, and scripts, which help us gather insights, enhance performance, and improve the user experience.

The technologies we may use include:

• Cookies or Browser Cookies: Small text files placed on your device. You can configure your browser to block cookies or notify you when one is being used. Note: disabling cookies may affect some features of the Service.
• Web Beacons: Small electronic images (also called clear gifs, pixel tags, or single-pixel gifs) found in parts of the Service or emails. They help us track metrics such as email opens, page visits, and site performance.

Cookies can be either Persistent (stored after closing the browser) or Session-based (deleted once the session ends).

We use both types for these purposes:

• Essential Cookies (Session): Required for enabling basic features of the Website and validating users.
• Consent Cookies (Persistent): Used to confirm whether users have agreed to our cookie use.
• Functional Cookies (Persistent): Remember preferences like login info or language, to enhance your user experience.

For more details, please see our full Cookies Policy or the relevant section within this Privacy Policy.

How We Use Your Personal Information

We may use the information we collect from you for the following purposes:

• To deliver and maintain the Service, including monitoring how it is used.
• To manage your account, enabling access to features available to registered users.
• To fulfill contracts, such as processing orders or providing services you’ve purchased.
• To contact you, via email, SMS, phone calls, or app notifications for important updates or service communications.
• To send promotions or news about related services unless you’ve opted out.
• To respond to your inquiries or requests.
• For business-related transactions, such as mergers or sales, where data may be transferred.
• For analytics and improvements, helping us understand user behavior and optimize marketing and functionality.

We may share your information under these conditions:

• With service providers assisting in delivering or analyzing our Service.
• During business transfers, like mergers or sales.
• With affiliated companies under our corporate group.
• With partners, offering co-branded promotions or services.
• In public forums, where shared content is visible to others.
• With your consent, for any other specified purpose.

Retaining Your Information

We will keep your personal data only as long as it’s needed for the outlined purposes. We also retain data to:

• Fulfill legal obligations
• Resolve disputes
• Enforce agreements

Usage data may be stored for shorter durations unless it’s used to enhance system security or required for legal reasons.

Transferring Your Information

Your personal data may be processed outside your state or country. Different jurisdictions may have varying data protection rules. By providing your information, you agree to this transfer and processing.

We take reasonable steps to ensure your data is secure and handled in accordance with this Privacy Policy. No transfer will occur without appropriate safeguards in place.

Deleting Your Information

You have the right to request that we delete any personal data we’ve collected about you.

You can update or delete your information by logging into your account or by contacting us. In some cases, we may be required by law to retain certain records.

When We May Disclose Your Data

In Business Transactions:

If the company is acquired, merged, or sold, your data may be transferred as part of the transaction. We will provide notice before any change in ownership impacts your data.

In Legal Situations:

We may disclose your data if required by law or in response to legal requests from public authorities.

Other Legal Grounds:

We may share data when necessary to:

• Meet legal requirements
• Defend company rights or property
• Investigate or prevent misuse of the Service
• Protect user safety or public interest
• Mitigate legal liability

Data Security

We value your trust in providing us your data and aim to use commercially reasonable methods to protect it. However, no method of online transmission or electronic storage is completely secure.

Children’s Privacy

Our services are not directed at users under 13 years old. We do not knowingly collect data from children without verified parental consent. If you are a parent and believe your child has shared information, please contact us so we can remove it.

Third-Party Links

Our website may include links to other websites. If you click these, you’ll be directed to their site. We advise you to review their privacy policies as we are not responsible for their content or practices.

We recommend checking this policy periodically to stay informed.

Policy Updates

We may revise this Privacy Policy from time to time. Any updates will be posted here. If the changes are significant, we’ll notify you by email or a clear notice on our site.

We recommend checking this policy periodically to stay informed.

Does Pearl Harbor Comply with all Applicable Laws?

Pearl Harbor Tours respects all of the laws and legal processes of the United States of America. This includes, but is not limited to, the Fair Information Practices, the California Online Privacy Protection Act (CalOPPA), the Children Online Privacy Protection Act (COPPA), and CAN-SPAM Act.

According to Fair Information Practices, Pearl Harbor Tours Will:

• Notify you within 7 business days of any sort of data breach
• Notify users of data breach both via e-mail and online website notification.
• Agree to the individual redress principle.

According to CalOPPA Requirements, Pearl Harbor Tours Will:

• Provide a link to our privacy policy on the home page or the first significant page.
• Allow anonymous visits to our websites.
• Honor Do Not Track (DNT) browser mechanisms.

According to the COPPA Requirements, Pearl Harbor Tours Will:

• Not collect any personal information from children under 13.
• Not market to children under 13.

According to the CAN-SPAM Act Requirements, Pearl Harbor Tours Will:

• Not use false or misleading header information.
• Not use deceptive subject lines.
• Identify pertinent messages as advertisements.
• Tell recipients our location.
• Tell recipients how they can opt out of future e-mails.
• Honor all opt-out requests promptly.
• Monitor what others are doing on our behalf.

Contact Us

If you have any questions about this Privacy Policy, you can contact us [email protected] or call 1-808-312-3705