Oahu Booking Insurance Options
Cancellation Fee Schedule (with no insurance)
Any bookings made online and guest requests to cancel by August 15th will receive a refund minus a $25 handling fee, but cancellation requests must be emailed before or by August 15, 2022. Email cancellations to [email protected]
Any cancellations made after August 15, 2022 the following fees will apply.
- Aug 16 – Dec 1, 2022 $500.00 total cancellation fee
- After Dec 1, 2022 $700.00 total cancellation fee
- After Feb 1, 2023 $800.00 total cancellation fee
- After Mar 1, 2023 $900.00 total cancellation fee
- After Apr 1, 2023 $1,000.00 total cancellation fee
After May 1, 2023. Total cancellation fee of 100% of the cost of the trip. Tickets are
normally issued 45 days prior to departure. In most cases the tickets are
non-refundable and non-transferable. Air taxes are not confirmed until 45 days prior to
departure. Travel insurance is optional if you wish to cover these possible fees.
Tour and Travel Insurance offered by Pearl Harbor Tours LLC (to avoid cancellation fee)
Insurance only applies to the following, booked and provided through Pearl Harbor Tours LLC
- Round trip airline flight to Honolulu
- 5 Nights Hotel in Waikiki
- All ground transfers
- Tours, activities and performance
- Meals
Option #1. Full Travel Credit Insurance: Cost per person $150.00
This is not a cash refund. It is a full credit, which means guests will have up to a year of original travel date to apply full amount of what they paid to a new travel date. There may be a 10% to 15% price increase for the same travel itinerary due to air and hotel price changes.
Option #2. Full Cash Refund Insurance: Cost per person $275.00
Full cash refund credit back to credit card used to submit payment or check send to the guest. Choice is up to the guests. Please note full refund could take up to 2 months as Pearl Harbor Tours will have to wait for refund back from the airlines, hotel and vendors and once refund is received it will be refunded back to the guest.
For both Option #1 and #2, refund is only good up to 2 weeks of travel date. Refunds received by email at [email protected] before or 2 weeks before travel date the refund will be applied, but any request for refund within 2 weeks of travel date no longer applies.
Big Island & Kauai Options
Cancellation Fee Schedule (with no insurance)
Any bookings made online and guest requests to cancel by September 15th will receive a refund minus a $25 handling fee, but cancellation requests must be emailed before or by September 15, 2022. Email cancellations to [email protected]
Any cancellations made after September 15, 2022 the following fees will apply.
- Sep 16 – Dec 1, 2022 $300.00 total cancellation fee
- After Dec 1, 2022 $400.00 total cancellation fee
- After Feb 1, 2023 $600.00 total cancellation fee
- After Mar 1, 2023 $700.00 total cancellation fee
- After Apr 1, 2023 $800.00 total cancellation fee
After May 1, 2023. Total cancellation fee of 100% of the cost of the trip. Tickets are normally issued 45 days prior to departure. In most cases the tickets are non-refundable and non-transferable. Air taxes are not confirmed until 45 days prior to departure. Travel insurance is optional if you wish to cover these possible fees.
Tour and Travel Insurance offered by Pearl Harbor Tours LLC (to avoid cancellation fee)
Insurance only applies to the following, booked and provided through Pearl Harbor Tours LLC
- Round trip airline flight to Honolulu
- 5 Nights Hotel in Waikiki
- All ground transfers
- Tours, activities and performance
- Meals
Option #1. Full Travel Credit Insurance: Cost per person $75.00
This is not a cash refund. It is a full credit, which means guests will have up to a year of original travel date to apply full amount of what they paid to a new travel date. There may be a 10% to 15% price increase for the same travel itinerary due to air and hotel price changes.
Option #2. Full Cash Refund Insurance: Cost per person $150.00
Full cash refund credit back to credit card used to submit payment or check send to the guest. Choice is up to the guests. Please note full refund could take up to 2 months as Pearl Harbor Tours will have to wait for refund back from the airlines, hotel and vendors and once refund is received it will be refunded back to the guest.
For both Option #1 and #2, refund is only good up to 2 weeks of travel date. Refunds received by email at [email protected] before or 2 weeks before travel date the refund will be applied, but any request for refund within 2 weeks of travel date no longer applies.
Special Instructions
A government-issued ID is required to enter Pearl Harbor. While there is no official dress code to visit the Pearl Harbor Historic Sites, we ask visitors to dress appropriately and respectfully. Swimsuits are not acceptable. High heels, skirts, and dresses are also not recommended. Flip-flops and sandals are permitted; however, we encourage you to wear closed-toe shoes as there is a lot of walking when visiting the Pearl Harbor Historic Sites. For security reasons, no bags are allowed. Additionally, no iPad cases or clutch wallets are permitted. A wallet must be no larger than a regular-sized cell phone. The bag storage facility can store your belongings for a fee of $6.00 per bag or $7.50 per bag for more oversized luggage. *Note: Due to unforeseeable circumstances, the Navy may need to suspend boat operations to the USS Arizona Memorial at any time, or they may impose a capacity restriction on the boat. As a result, you may be placed in a standby line. Unfortunately, in these cases, there will be no refunds. You are still free to enjoy the Visitor’s Center, exhibits, and park monuments. Please accept our apologies in advance.
