Frequently Asked Questions
Is purchasing booking insurance to get any refund required?
It is recommended but not required. Purchasing insurance will reduce your total cancellation fee if you decide to change or alter your plans at any time prior to 1 month before. Cost of the cancellation fee increase until it is 100% of the trip. If you cancel after May 23rd there will be zero refund. Booking insurance is valid up to 2 weeks prior to your trip so you can still get a full refund up to that time.
Is booking insurance different than travel insurance?
Travel insurance is related to your actual ability to travel and there will be some event that actually prevents you from taking part due to medical reasons. You must then prove the medical issue is covered by the policy and will receive a refund from a 3rd party insurance company. You would purchase travel medical insurance separately. Booking insurance is related to your pre-travel actions. Life is full of changes and you would purchase this insurance if you feel you may not be able to travel for a variety of reasons. Reserve your spot on this trip while guaranteeing you get a credit or full refund if you change your travel plans up to two weeks prior to the trip start.
I havenʻt booked the main itinerary yet. Can I purchase this insurance now?
You will be able to purchase this insurance when you book the main Oahu and Kauai or Big Island Itineraries. This is for those who have already purchased the trip but did not have the option to purchase booking insurance at that time.